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Frequently asked questions
A short answer, with a button to the place where you do it.
Playing
How do I start a game?
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Why can I not move?
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What do the coloured squares on the board mean?
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How do I flip the board?
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What is an open challenge?
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What is correspondence chess?
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How do I turn on move confirmation?
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How do I talk to my opponent?
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Can I try out moves on a separate board?
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Can I watch other people's games?
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What is a chess variant?
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Where do I find my old games?
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I am going away, will I lose my games?
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Rating
How does my rating work?
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What rating do I start with?
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Why is there a question mark next to my rating?
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How many points do I win or lose per game?
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Do games against the computer count towards my rating?
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Your account
How do I change my name or my picture?
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Can I get fewer emails?
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Can I reply to a notification email?
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Can I put the site on my phone?
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I cannot sign in, what now?
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What do I get with Plus?
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How do I cancel Plus?
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Learning and joining in
I am new here, where do I start?
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How does the chess trainer work?
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What are the daily puzzle and puzzle training?
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How do I join a team?
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What is the difference between a team and a club?
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